With the development of the times, monitoring, or other security equipment will be installed regardless of the security of life and property of enterprises, stores and individuals.
Then, as a practitioner in the security industry, we usually report on the budget when we talk about business. Maybe everyone is suitable for everyone. Here I will share with you the experience of the engineering experts:
Although I have been monitoring for many years, both large and small projects have been done. After all, they are still immature, but for small monitoring projects (large security bidding projects and government projects are another matter).
First of all: understand the needs of the guests, install the location to monitor the radiation. Only knowing where he is going to set up yourself is counted.
Second: Ask and determine what plan the customer uses to achieve the final effect and save time, to explain the actual situation of various cameras. Is the installation network 1 million pixels, 1.3 million pixels or 2 million pixels, or use the analog camera, or use Dahua coaxial 1.3 million or 2 million high-definition cameras. Whether it is an ordinary assembled camera or a branded camera. Some people may say that anyway, the guests don’t understand what you can install. What effect is used in the hotel, what camera is used in the store, and what camera is used in the factory is finally ordered by us. But you need to understand his true intentions in order to guide the guests to choose. At the same time, different solutions are saved at different times. After confirming with the guests, you will not be able to dispute in the future and also reflect your professionalism. The most important thing is our responsibility.
Third: guide the guests to choose a plan and show the effect of different programs. We usually do a mobile phone remotely, and some of the guests don’t know how it works.
So we can guide him to use that option when he understands his end use. For example, a small restaurant, the main cashier place, other important places in my place is the passage, so as not to be afraid of the guests when they lose things or save images when accidents occur. And the boss doesn't want to spend too much, then you can recommend the simulation and save it for about 7 days. And show the mobile phone image to the guests, while taking Dahua 1.3 million coaxial HD to compare. Then take the effect of both sides to analyze the cost of the combination, focusing on the effect of less cost. Finally led him to set the plan.
Fourth: Confirm the contract and after-sales service. The plan is to talk about the price. Before we talk about the price, we must make clear about our after-sales. This is the key point. Warranty for several years, warranty for several years, door-to-door time, etc. In fact, most people have a little more money. I am afraid that the installation is very good. After the installation, the money can not be found. After the sale is very troublesome. I often get this kind of bad work. So we generally have to give the guests a promise. For example, we installed Dahua CVI 1.3 million HD camera warranty for one year, the warranty is 5 years. To solve the problem within 24 hours, it can't be solved within 24 hours. The service promise must be written in the contract, so that the guests can take a reassurance.
Fifth: sign the contract, collect the deposit, and appropriate comity. Even if it is 10 yuan, you have to collect the deposit. At the same time, when signing a contract, if you encounter a fraction of less than 100 yuan, don't let the guest speak, take the initiative to make a contract, of course, you also budget your own million and profit.
Sixth: construction and acceptance! According to the requirements of decoration or direct installation, it is best to let the customer check the things to make sure that you are consistent with the description of his contract. Our usual customers basically don't look at it because they are very trustworthy, but we still ask He looked at it and must be careful in the construction process. Because the after-sales is also yours. Construction is not done well. After the sale is still your own life. This is both cumbersome and affects the business behind. After installation, please check and sign the on-site according to the needs of the guests.
Seventh: After the acceptance, we will actively teach the guests how to use the monitoring and precautions, and leave a plan to the guests. The videos used for monitoring are used differently, so be sure to use them. At the same time, some have to use the mobile phone remotely to do remotely. It is best to do one yourself. So you can view it when you have time.
Appendix: Usual monitoring and maintenance charges
First, the charging method:
A. Pay per time, charge after each repair, and bear a free warranty period for a certain period of time;
B. Collect by stage to ensure the normal operation of the equipment or system, and charge a certain fee at each stage;
C. Charge each item after repairing one piece, and bear the free warranty period for a certain period of time;
D. According to one-time collection, charge once, and provide free maintenance and repair service for life.
Second, the charging standard:
Third, the system charging standard.
Security service maintenance technical service fees are calculated and accumulated according to the total investment amount of the system:
For the amount of 500,000 yuan or less, the annual maintenance service fee is 6%-8%;
Within 500,000 to 1 million, the annual maintenance service fee is 4%-6%;
5%-3% of the money of more than 1 million yuan to 3 million yuan;
4%-2% of the money of more than 3 million yuan to 6 million yuan;
More than 6 million yuan is 2% -0.5%.
The system maintenance service fee is not limited to the number of maintenance.
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